In Memory Giving and Legacy Administrator


Closing Date: 14th June, 2021

Interview Date: 23rd June, 2021

37.5 Hours per week

£18,600 per annum depending on experience

Permanent

 

This is an exciting opportunity to achieve personal fulfilment from a job with real meaning by joining the fundraising team at Rowcroft Hospice within the In Memory Giving & Legacy team.

We offer purposeful work in a uniquely progressive environment, so you will be driven by our cause and enjoy working as part of a close-knit team.

We are seeking a special person who is passionate about working for such an amazing local charity with exceptional administrative, organisation and communication skills.

The In Memory Giving & Legacy team provide the first point of contact, and ongoing (sensitive) communications & acknowledging donations, for all In Memory supporters, family members & friends, including funeral directors. The legacy administration requires you to work closely with executors and solicitors.

This role directly supports the team in all aspects to manage the day to day administration of all in memory giving including donor communications and recognition; assist with the in memory events – Light up a Life and Meadow of Memories; and manage the legacy administration.  You will provide excellent donor care, with a focus on long term relationship management and maintain accurate records on all systems and databases.

This role requires exceptional organisational & administrative skills with excellent customer care experience with the confidence to communicate sympathetically and effectively in writing, on the phone and with people on a face to face basis.

As a self-starter who is an independent thinker you must be able to manage your own priorities and be passionate about collaborative working.

You must have experience of carrying out detailed work accurately, with the ability to manage sensitive and confidential data. Additionally, you will need to be computer literate, confident with excel, word, email, power point and using databases.

What’s in it for you? Our scope of work as a hospice and our confident organisational vision creates opportunities for personal progress and development. And we work together with passion and pride in a family-like environment where people are caring, considerate, close-knit and welcoming.  It can be tough. We don’t shy away from that. But you’ll see clearly see the importance and impact of your work and feel recognised and part of something remarkable.

For more information or an informal discussion about the role please contact:

Rebecca Cogger, In Memory Giving & Legacy Manager on 01803 217405

To apply, complete an application form here and also submit a CV to recruitment@rowcrofthospice.org.uk

Rowcroft Hospice is an Equal Opportunities Employer
Rowcroft Hospice – Rowcroft House Foundation Ltd
Avenue Road, Torquay, Devon TQ2 5LS
Registered Charity No. 282723

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