Cookie Policy


This policy relates to use of the Rowcroft Hospice website

Policy Statement

At Rowcroft Hospice we are committed to acting within our values of Honesty & Integrity, Generosity of Spirit, and Respect and as Team Players.  We believe we are all responsible for delivering our purpose to make every day the best day possible for our patients and their families in South Devon, and for ensuring we behave in an ethical, values driven, and patient focussed way.  At the very centre of this are our supporters, who give so much to help make every day the best day possible for patients and their families. We value your support and we take your privacy very seriously; we are committed to ensuring that your privacy is protected.

This policy explains what cookies are active on our website, what user data they track, for what purpose, and how you can control the use of cookies.

Cookies & How We Use Them

1. What is a Cookie?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit. All cookies used by this website are used in accordance with the current Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.

2. How we use cookies

Rowcroft Hospice may use cookies to:

  • analyse our web traffic using an analytics package – aggregated usage data helps us improve the website structure, design, content and functions
  • identify whether you are signed into our website – a cookie allows us to check whether you are signed into the site
  • store information about your preferences – the website can then present you with information you will find more relevant and interesting
  • to recognise when you return to our website – we may show your relevant content, or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

3. Types of Cookies

wordpress_* WordPress cookie for a logged in user.
wordpress_logged_in_* Set and used by WordPress to remember if a user is logged in.
wp-settings-6 Set and used by WordPress to remember a logged-in user’s preferences.
wp-settings-time-6 Set and used by WordPress to remember a logged-in user’s preferences.
wordpress_test_cookie Set and used by WordPress to test for cookie capability.
wp_woocommerce_session_* This contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.
woocommerce_cart_hash, woocommerce_items_in_cart These cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes.
tribe-event-tickets-plus-meta-hash This cookie contains information about the cart.
cookieconsent_dismissed Set and used by WordPress to remember if a user accepted the usage of Cookies.
IDE, __ncuid, DSID Marketing cookie used by Google.
_ga, _gid, _gat_cqcTracker Set and used by Google Analytics to track user activity.
gpnf_form_session_3 Cookie set for the use of forms on the site, this is essential functionality.

Third Party Cookies

SERVERID, _gid, _ga, ki_t, ki_r, has_js, cookie-agreed CQC widget cookie.
__cfduid, _gid, _biz_nA, _ga, optimizelyBuckets, _biz_flagsA, _biz_uid, optimizelyEndUserId, _biz_pendingA, _biz_sid, optimizelySegments Cloudflare cookies are used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.
__atuvc, na_tc, mus, cw_id, uid, na_id, bku, uvc AddThis social sharing widget, this cookie stores an updated page share count.
c_user, datr, dpr, fr, sb, spin, xs The Facebook pixel is an analytics tool that helps measure the effectiveness of our advertising. We can use the Facebook pixel to understand the actions people are taking on our website and target advertising to relevant audiences. For further information about the Facebook Pixel please visit:

4. Controlling Cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

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