There is lots of information that can help patients and families navigate their way through hospice care. We have produced a range of fact sheets covering helpful topics from planning your future care to dealing with breathlessness. You will also find over 400 health and care videos covering a wide range of health topics.
Guidance for visitors to the hospice during the pandemic +
Advice for Patients, families and visitors about Coronavirus (updated April 2022)
As we continue to work through this Cornavirus-19 pandemic and establish the best ways of protecting your loved one, you, our staff and volunteers from the transmission of the virus, we kindly ask you to bear with us.
Following the government’s guidance relating to COVID-19 we require the following restrictions to visitors. Patients can have 2 nominated named visitors to visit. The exception to this is for a person in their last hours/day of life or where care delivery by a family member is required.
To prevent the spread of infection and in line with the NHS guidance we require all visitors to put on a face mask or covering to wear during their visit. We can provide you with a medical grade mask on arrival during signing in for the duration of your visit.
We are no longer restricting the length of visits, but would appreciate your help wherever possible, to allow gaps between visiting so our staff and our housekeeping teams can continue to be vigilant in infection prevention precautions.
If your loved one can receive visitors outside, they may have up to 6 visitors around the bed/chair in the garden – if they can maintain a 2-meter distance from all other people. Please abide by this policy – so we can continue to enable patients to receive visitors and keep everyone safe.
We request that Children under the age of 5 visit their relative outside in the gardens (except in exceptional circumstances – please discuss with a senior member of the clinical team). This does not include babies in arms who can be counted with the adult they accompany.
Patients’ pets may visit but at 2m distance to all other patients, visitors, and staff. Please discuss this with a member of the medical or nursing team prior to visiting.
If you or a family member has symptoms of a respiratory infection, including Coronavirus, we would ask you to refrain from visiting as per the Government advice and seek a lateral flow test.
If your family member needs support whilst being cared for in the hospice to use face time, skype, or zoom to assist communication with you we can help and have iPads to enable this.
Patients and Families Factsheets +
- Changes to the Reg. of Deaths (TORBAY & DEVON) 2020
- Planning For Your Future Care
- Advance Care Planning - Planning For Your Future Care
- Easy Read Future Care Plan
- Supportive and Palliative Care in Heart Failure
- What to expect when someone important to you is dying
- Advance Decision Pack
- Statement of Purpose 2021
- Rowcroft Hospice at Home Info for Patients and Families
- Rowcroft Hospice Bereavement Leaflet
- Rowcroft Hospice Bereavement Resources
- Rowcroft Hospice Breathlessness
- Rowcroft Hospice Coping With Dying
- Rowcroft Hospice Intimacy and Personal Relationships Leaflet
- Rowcroft Hospice Medication and Driving Leaflet
- Rowcroft Hospice Palliative Care And Social Work Leaflet
- Rowcroft Hospice Patient Admission to Inpatient Unit
- Rowcroft Hospice Patients and Carers Resources Booklet
- Rowcroft Hospice Treatment Escalation Plan
- Rowcroft Hospice Compliments, Complaints or Concerns
- Rowcroft Hospice Community Team Leaflet 2021
- Rowcroft Hospice Electronic Patient Info Leaflet
- Rowcroft Hospice Relaxation Leaflet
- Rowcroft Hospice Spirituality Leaflet
- Access to your data
- Rowcroft Hospice Inpatient Unit information
Other Useful Resources
Helping you to provide care at home +
Informed: A Hospice in the Weald Online Guide
An online guide and videos helping you to provide care at home. This link will take you to Informed – a Hospice in the Weald website.
