Patient and Family Information

There is lots of information that can help patients and families navigate their way through hospice care. We have produced a range of fact sheets covering helpful topics from planning your future care to dealing with breathlessness. You will also find over 400 health and care videos covering a wide range of health topics.

Advice for Patients, families and visitors about Coronavirus

Please do not visit the hospice inpatient unit or outpatient department if you have any of the following symptoms:

• A new continuous cough OR
• High temperature (37.8 degrees centigrade or higher)
• A loss of or change to your sense of smell or taste

If you have any of these symptoms, please stay at home and self-isolate for 7 days. If your condition worsens please call NHS 111 for advice.

For the most recent information visit: https://www.nhs.uk/conditions/coronavirus-covid-19/

In addition, patients being cared for in their own home will be asked prior to a visit by Rowcroft staff or volunteers if they have any of the above symptoms. This is to protect you and other patients and our people from potential infection.

All our services are currently ‘business as usual’; however, we are keeping up to date daily with Public Health England guidance and will post further information as needed.

Please remember the single most important way to prevent spread of coronavirus is by effective hand washing with soap and water. If visiting our inpatient or outpatient department we will ask you to wash your hands before entering clinical areas.

All visitors are now requested to wear a facemask during visits. Please wherever possible bring your own face mask with you and wear a clean facemask for each visit.