About SUP Your Way

How do I sign up? +

To sign up to SUP Your Way, please go to our web page here and click on the ‘sign up’ button.

When is SUP taking place? +

As this is a virtual event, you can SUP Your Way any time between Saturday 11 and Sunday 19 September – morning, noon or evening.

Where is SUP taking place? +

As this is a virtual event, you get to choose where and when you paddle. Prior to paddling, please take a look below at our guidance on planning your paddle.

Are there t-shirts available to purchase? +

We don’t have specific SUP Your Way t-shirts. However if you would like to buy a purple Rowcroft t-shirt for £5, please contact Georgia on 01803 21419 or events@rowcrofthospice.org.uk or buy one when you sign up!

 

What is the minimum age to take part? +

People of any age can take part but you are responsible for your own health and safety. We would advise that all children are accompanied by a responsible adult and of course wear buoyancy aids.

I don’t own a SUP - can I still take part? +

Yes! We are working with a number of SUP schools who are putting on special events or can hire out a SUP. See the event page for more details.

Guidance on planning your paddle

How should I plan my route? +

Choose a calm and public place to paddle where other people are present and in an area you are familiar with. Avoid places where there are strong currents or rip tides.

Prior to paddling, check apps online to assess weather, tide and wind conditions. Don’t paddle if there are moderate or strong winds. Remember, even a gentle head wind can make paddling hard work.

Choose your route and distance to reflect your ability, and don’t venture further than you feel comfortable with. Be realistic about what you can achieve, and bear in mind that the conditions can change fast and make it hard to paddle. If possible, set off in the most difficult direction first so that your return route is an easier one. Remember to conserve your energy for the journey back.

When is the best time to go? +

Plan your timings around the weather, wind and tide/current – remember that paddling in even a gentle headwind can be hard work. Take a look online at weather and surfing apps to assess the conditions. Plan to be back well before dusk.

What should I wear? +

For safety on the water, we strongly advise you wear a buoyancy aid at all times. If it’s a cold day, then we recommend you wear a wetsuit. If it’s hot, then quick-dry shorts and top are good. Please be sure to put on sun cream before setting off – even just a small amount of sun can burn your skin when you’re on the water.

If the weather is looking hot, it’s also advisable to wear a cap and sunglasses, but make sure they’re tightly secured!

In general, there’s no need to wear shoes on the board, as most boards have a rubber grip for your feet, but if it’s a cold day then you may wish to wear wetsuit boots.

In a dry bag, pack essentials such as spare clothing and warm layers – just in case you take a tumble into the water. A wind resistant jacket may come in handy too.

What should I take with me? +

We advise that you wear a buoyancy aid and take plenty of drinking water, suncream, food/snacks, and a mobile phone in a waterproof case.

In a dry bag, pack essentials such as spare clothing and warm layers – just in case you take a tumble into the water. A wind resistant jacket may come in handy too.

What precautions should I take to keep myself safe? +

  • Wear a buoyancy aid.
  • Prior to paddling, check apps online to assess weather, tide and wind conditions. Don’t paddle if there are moderate or strong winds. Remember, even a gentle head wind can make paddling hard work.
  • Avoid paddling alone.
  • Tell people where you’re going and what time you expect to be back.
  • Choose a calm and public place to paddle where other people are present (and preferably paddling) in an area you are familiar with. Avoid locations where there are strong currents or rip tides.
  • Take a mobile phone with you in a waterproof case.
  • Take plenty of drinking water and food/snacks with you.
  • Wear sun cream even if it’s not sunny when you set off, as the weather can quickly change.
  • Take a hat with you (ensure it’s securely fastened when wearing).
  • Choose your route and distance to reflect your ability and don’t venture further that you feel comfortable with. If you’re a beginner, set yourself a small distance such as three to five kilometres.
  • Secure the paddle board leash to your ankle at all times while on the water.
  • Remember to conserve your energy for the journey back.
  • Don’t paddle after dark.
  • Ensure that your board is inflated to the correct PSI.
  • In a dry bag, pack essentials such as spare clothing and warm layers, just in case you take a tumble into the water.
  • If you have any health conditions, please bear these in mind when you are planning your activity and ensure that you have any medications you require with you.

How long will it take to paddle 5km? +

This depends on your experience and ability, where you are paddling, and the conditions of weather, wind and tide/current. Depending on all these factors, it could take 30 minutes or all day! As a general rule, the average paddle board speed is nearly 5km per hour, though beginners often go much slower than this, especially when paddling against tides or currents.

Is there anyone I can buddy up with? +

For your own personal safety, we advise that you don’t SUP alone. To find someone to buddy up with, why not say ‘hello’ and introduce yourself on our Facebook event page.

Problems

I won’t be able to take part – can I pass my place on to someone else? +

We are so sorry to hear that. You can log into your SUP Your Way dashboard and transfer your place to someone else.

I’m dropping out – can I have a refund? +

Unfortunately places are non-refundable but your fee will be used by Rowcroft to help provide comfort, support and specialist care to around 2,500 patients and their loved ones across South Devon each year.

I have a question that is not answered here – what shall I do? +

For any further questions about the event, please email events@rowcrofthospice.org.uk or telephone our Fundraising Team on 01803 217450.

Fundraising

How do I set up an online donation page? +

Creating a fundraising page is now easier than ever! Once you have registered to the event, you will be asked to create your own fundraising page. Just add your fundraising target and profile picture. You will then be given a link to your fundraising page to share with your friends.

If you prefer, JustGiving and Facebook are two popular alternative options to create a fundraising page, so here are some handy tips to set them up:

JustGiving

Go to www.justgiving.co.uk

Click ‘Get Started’.

Log in / create an account.

Click ‘create your page’.

Select ‘Rowcroft Hospice’ as your charity.

Select ‘organised event’.

Personalise your page with photos and text.

 

Facebook Donate

Sign into Facebook and click ‘Fundraisers’ in the left menu of your News Feed.

Click ‘Raise Money’ and select ‘Non-profit/ Charity’ and select ‘Rowcroft’.

Make sure you include your name and the name of the Rowcroft event in the name of your fundraiser, for example, Jill Hill’s Rowcroft Sleep Walk Fundraiser.

Click ‘Create’ and you’re ready to share.

Please let us know that you have set up a Facebook fundraising page by emailing donorbase@rowcrofthospice.org.uk.

How do I connect my fundraising page to Strava? +

The easiest way for you and your supporters to track your SUP journey is using Strava. If you don’t have it already, it’s a great idea to create a Strava account. You can do this at www.strava.com or download the app straight to your phone. When you connect your Strava account to your fundraising page, all SUPping activities on Strava will then be automatically posted to your fundraising page to track your progress.

To track your SUP on Strava, just click the ‘record’ button before you start paddling, and choose the paddle board activity.

If you would like to join with other SUPpers, you can join the SUP Your Way Strava group at www.strava.com/clubs/SUP-YourWay

I’d rather use a paper sponsorship form - how can I get one? +

If you would like a paper sponsor form, please email events@rowcrofthospice.org.uk and we can send you one. Please remember to encourage people to fill in the Gift Aid details accurately.

Can I have a collection box to collect sponsorship money in? +

Unfortunately, this is not possible as it requires a collections license. We have a license, but it does not cover event participants collecting donations from the public.

How do I maximise my support via social media? +

Please be sure to send your fundraising page link to your family and friends, and to share on Facebook, Instagram, Whatsapp, Twitter, Messenger and email. The more photos you post on social media the better – please tag us @RowcroftHospice in all of your photos, and use #SUPYourWay to keep us updated on how you’re getting on. Please refer to our fundraising pack for other ideas.

Do you have any further ideas to support my fundraising? +

Please take a look at our fundraising pack – it will tell you all you need to know about SUP Your Way and how to fundraise. Don’t worry if you’ve never fundraised before, the pack will guide you through the whole process.

How will the money I raise make a difference? +

Money raised from this year’s SUP Your Way event will help to fund Rowcroft’s Hospice at Home service that provides expert care, support and compassion to local patients at home in their last two weeks of life.

£70 could pay for two hours of care to a patient at home, helping to keep them comfortable and pain-free in their final days.

£100 could pay for enough personal protective equipment (PPE) to enable our Hospice at Home team to visit 100 patients at home.

£280 could pay for expert overnight care for a patient at home, enabling family carers to get some vital sleep.

£422 could pay for the travel costs for the entire Hospice at Home team for two weeks.

I’d rather not ask people for money – is this an option? +

Yes. If the act of asking people for money isn’t for you, then we offer the option of making a one-off donation instead (minimum of £20).

How do I request to stop receiving emails about SUP Your Way? +

Please email our database team on donorbase@rowcrofthospice.org.uk to unsubscribe to any marketing emails, or click the link at the bottom of your last email. Please note that once you have registered, you will still receive important information that is relevant to your entry via email whether you have opted out of marketing or not.

How to transfer your sponsorship to Rowcroft

Do I need to do anything to move my online sponsorship money to Rowcroft? +

As long as you selected Rowcroft as your chosen charity, the funds will be automatically transferred into our account from the online fundraising portal.

I’ve been given a cheque made out to Rowcroft – what should I do with it? +

We’d be really grateful if you could send the cheque to us as soon as possible. We can then bank it and allocate the funds to your final sponsorship total. Just send the cheque to: Freepost RTKK-UJRJ-XBKS, SUP Your Way 2021, Rowcroft Hospice, Avenue Road, Torquay, TQ2 5LS

How do I pay in cash that I’ve received in sponsor money? +

Visit www.rowcrofthospice.org.uk/sponsorship; you can transfer funds to us by paying the amount by debit or credit card.

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