How Liz and her team ease stress and promote wellbeing
In celebration of National Complementary Therapy Week, we’re spotlighting the work of our wonderful complementary therapy team. Liz Haddon, our dedicated team leader, shares how our therapists and volunteers create moments of calm for Rowcroft’s patients and carers. From the soothing effects of aromatherapy to the healing energy of reiki, our therapists provide comfort and a listening ear, supporting the wellbeing of Rowcroft’s patients and loved ones.
Bringing moments of calm and balance
“I joined Rowcroft Hospice as a volunteer complementary therapist in 2012, and a year later, I became a member of staff,” said Liz. “Last August, I was thrilled to step into a new role as team leader for our Complementary Therapy Team.
“We offer a range of treatments, including massage, aromatherapy, reflexology, reiki, and relaxation techniques, for patients both on the ward and in their homes. Hand and foot massages are particularly comforting for patients, while reflexology is a fabulous treatment that helps to balance the body and promote relaxation. We always use carefully blended aromatherapy oils, designed to lift moods and provide emotional support.
“Our aim is to create moments of calm and balance, helping to reduce stress and anxiety so the body can refocus its energy. A relaxed body is better equipped to cope and find comfort. If a patient feels like talking, we’re here to listen – because sharing thoughts and feelings can ease stress and promote wellbeing.”
A tailored approach
“For many patients and their families, complementary therapy is a new experience. Some see it as a special treat, while others may feel a little apprehensive because it’s unfamiliar and quite personal. Our focus is always on the patient – understanding what they want from the therapy and how it can best support them. Every treatment is tailored to the individual.”
Easing stress for carers too
“Complementary therapy is just as important for carers, giving them a safe space to step away and unwind. During a recent home visit, I treated a patient and her husband, and it was incredibly moving to see how much the session meant to him. We chatted about his life and work, and for that moment, it was entirely his time. Carers often find it hard to switch off and look after their own wellbeing, but I’ve seen how a therapy session can help ease stress. When you make your own wellbeing a priority, you will be better equipped to support loved ones. It’s a privilege to be able to do that for someone.”
Creating meaningful moments
“We have the chance to create these special, meaningful moments for people. There was a young patient on the ward who wanted to take her mum for a spa day, so we transformed a room at the hospice into a spa experience just for them. We hung fairy lights and offered massages and reflexology – and even manicures thanks to a volunteer who was also a beauty therapist. It was just gorgeous. Helping people create wonderful, lasting memories like these is an absolute joy.”
Empowering wellbeing
“We’re excited to introduce our new wellbeing groups for both patients and carers. These sessions will focus on mindful relaxation techniques and explore relaxation through the senses, offering tools to promote calm and wellbeing. These groups also offer valuable peer support, giving carers the chance to connect, share, and learn stress-management and self-care techniques. It’s all about equipping participants with tools to manage their own wellbeing.”
What makes Rowcroft special
“I enjoy every aspect of my job – each patient interaction, each moment spent with our incredible team. Our team is fabulous, and being able to laugh and support one another makes all the difference. One of the most rewarding parts of my role is helping someone who’s stressed to find a moment of peace.
“At Rowcroft, I’ve found that people will always go out of their way to do something kind and bring a smile to someone’s face. Like the time a patient shared how much they missed enjoying a pasty from their favourite bakery. Hearing that, I reached out to the bakery, and we arranged for a pasty to be sent to him. Everyone here works hard to understand what matters to our patients and to bring them comfort in whatever way we can.”
Find out more
Discover more about Rowcroft’s complementary therapy services here, and find out more about becoming a complementary therapy volunteer here.