IT Technician Apprentice


Closing Date: 27th September, 2021

13 month contract

37.5 hours per week (including 7.5 hours per week college during course times)

£10k per annum (increasing in line with government guidelines after 12 months)

One role based at Rowcroft Hospice Torquay, one role based at St. Luke’s Hospice Plymouth

 

Make your work count!

If you want to feel personal fulfilment from a technical career with real meaning, open your eyes to Rowcroft Hospice. We offer purposeful work in a uniquely progressive environment and we have a brand new apprenticeship opportunity within our IT team delivering a broad range of IT services across Rowcroft Hospice and our partner Hospices, and in collaboration with the wider healthcare partnership.

You will take part in an accredited apprenticeship course through Estio which will support your development to provide excellent IT support, drive incident response and resolution against agreed service levels, and develop your technical skills.

You will provide first and second line technical support across a range of IT and user issues, escalating to relevant team members and support resources as required. As well as a good general level of education, you will have strong technical skills with experience of investigating, diagnosing and resolving desktop, network, data and other support issues.

You will have a commitment to quality of service and customer satisfaction, excellence in healthcare and the development of IT capabilities and services. You will be able to work effectively as part of a team and have the enthusiasm and commitment to work professionally at all times. You will have excellent communication skills and a drive to keep all stakeholders informed of progress.

What’s in it for you? Our scope of work and our confident organisational vision creates opportunities for progress and development and we work together with passion and pride in an environment where people are caring, considerate, close-knit and welcoming. It can be tough. We don’t shy away from that. But you’ll see clearly see the importance and impact of your work and feel recognised and part of something remarkable.

Rowcroft Hospice provides specialist care to patients with progressive, life limiting illnesses across South Devon.

View the role on the National Apprenticeship website.

 

Rowcroft Hospice is an Equal Opportunities Employer
Rowcroft Hospice – Rowcroft House Foundation Ltd
Avenue Road, Torquay, Devon TQ2 5LS
Registered Charity No. 282723

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