VenueLive online training. Once your booking has been confirmed you will be sent log in details.
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- To understand the challenges of communicating on the telephone and the communication skills you need.
- To explore ways of structuring your telephone call and consider techniques to overcome communication barriers.
- To recognise the importance of documentation following a telephone call with a patient or family.
Wendy Sturt – Rowcroft Education Team
Places are limited and priority will be given to those working in Torbay and South Devon. If you would like to book a place, please use the booking form below. If you have any queries, please contact education on 01803 217630 or email firstname.lastname@example.org.
You will receive an email booking confirmation and details of joining the event via a Zoom link. Registration will close 24 hours in advance of the event.